Refund Policy

QUICK AND FULL REFUNDS MAY BE REQUESTED IN WHEN:

1. You made the purchase erroneously
   (only if the order has not been processed and/or services not been scheduled already);
2. You have changed your mind
   (only if the order has not been processed and/or services not been scheduled already);
3. The terms of the order were grossly violated or changed on our part (not that it will ever happen, but we have it here just in case);
4. The service was not provided on time
   (not that it will ever happen, but we have it here just in case).

PARTIAL REFUND MAY BE REQUESTED WHEN:

1. The terms of service have been greatly changed due to circumstances beyond the control of Boostcraft and the customer sides (for example: hot fixes, the release of a new patch, etc.);
2. You have decided to change or cancel the order at your own mind
   (when the order has been processed | when then services been scheduled already | when the service has already started);
3. You are dissatisfied with the execution of the order, although the terms and conditions of the service have not been violated by Boostcraft (not that it will ever happen, but we have it here just in case).

The conditions and the amount of partial refund are calculated individually, according to the order status at the time of receipt of the refund request

IF YOU WISH TO INITIATE A CLAIM FOR QUICK REFUND, PLEASE CONTACT US VIA EMAIL

Send your claim to [email protected] and In your claim provide:

1. Your full name;
2. Email address that was specified when placing the order
3. Order ID;
4. Date of purchase;
5. Amount of purchase;
6. Reason for the refund.

We are an honest service and try to provide our customers with complete satisfaction, even in cases with requests for a refund.
If you have claims that are outside the scope of the information provided on this page, please read the full information on the terms of service page.